Terms and conditions

§ 1 General Information
  1. The online store is operated by the University of Warsaw, ul. Krakowskie Przedmieście 26/28, 00-927 Warsaw, possessing legal personality based on Article 12 of the Act of July 27, 2005, Higher Education Law (Journal of Laws No. 164, item 1365, as amended), VAT ID: 525-001-12-66, REGON: 000001258.
  2. Correspondence address (communication between the Customer and the Seller): University of Warsaw, LBM UW, ul. Bednarska 2/4, 00-310 Warsaw; email address: ica2024@uw.edu.pl, tel. 22 55 23 943.
§ 2 Definitions
  1. Customer – a natural person or legal entity, as well as an organizational unit granted legal capacity by the Law, intending to place an order in the online store using registration – Customer Account or without registration. The natural person mentioned in the preceding sentence is an adult and has full legal capacity. Persons who have reached the age of 13 or partially incapacitated persons may place orders in the Store on the same terms as the Customer, within the limits specified by the relevant provisions of the generally applicable law, in particular, the Civil Code of April 23, 1964, as amended.
  2. Seller – University of Warsaw with its registered office at ul. Krakowskie Przedmieście 26/28, 00-927 Warsaw, possessing legal personality based on Article 12 of the Act of July 27, 2005, Higher Education Law (Journal of Laws No. 164, item 1365, as amended), VAT ID: 525-001-12-66, REGON: 000001258.
  3. Service – the domain www.htt.events containing content and functionalities allowing, in particular, the placement of orders, their management, and fulfillment.
  4. Store – an online store operated by the Seller using the www.htt.events Service.
  5. Regulations – these regulations, specifying the rules for using the online store, available at www.htt.events/terms-and-conditions.
  6. Customer Account – functionality offered by the Service, allowing the use of the Store, especially the Cart, collecting data regarding the customer’s order history and payment preferences.
  7. Cart – functionality offered to the Customer by the Service, allowing order fulfillment.
  8. Email Address – an active email account used during order fulfillment for constant contact via email.
  9. Product – an item available in the Store and offered to the Customer for purchase.
  10. Working Day – a day of the week from Monday to Friday, excluding statutory holidays.
  11. Payment Method – the way of making payment for the purchased Product, consisting, in particular, of electronic transfer, traditional payment, or through another electronic payment system accepted by the Seller.
§ 3 Technical Conditions of Using the Service
  1. To use the Service, the following conditions must be met:
    a) access to the Internet,
    b) use of the Mozilla Firefox web browser version 11 or any other available on the market with parameters identical or compatible with its newer versions,
  2. Using the Service depends on accepting cookies and privacy policy. Failure to accept cookies may result in improper functioning of the Service.
§ 4 Order Fulfillment Rules in the Service
  1. Browsing Products and their prices, as well as making purchases, is possible without registration on the Service.
  2. The Customer may use the Customer Account according to its purpose and in accordance with the provisions of these Regulations. The use of the Customer Account is free of charge.
  3. Providing the Seller or the Service with any unlawful content (unlawful content) is prohibited.
  4. Any interference with the Service, especially its functionality or structure, is prohibited. The Seller reserves the right to claim any damages resulting from the Customer’s actions.
  5. The Seller is entitled to block the Customer Account if the Customer’s actions within the Store or Service may violate applicable laws, be protected by the laws of third parties, violate social norms, or violate the provisions of the Regulations. The intention to block the Customer Account will be notified by sending information to the Email Address. If, despite the warning, the Seller finds that a violation has occurred, he is entitled to immediately block the Customer Account. Blocking the account means the immediate termination of the contract with the Customer as provided for in § 5 para. 4 due to the fault of the Customer.
§ 5 Customer Account
  1. To create a Customer Account (registration), it is necessary to:
    a) fill out the registration form available at www.htt.events/my-account,
    b) specify your login/customer name,
    c) specify your Email Address,
    d) specify the access password,
    e) declare familiarity with the provisions of the Regulations, thereby expressing consent to its application,
    f) express consent to the processing of personal data to the extent necessary to fulfill the order.
  2. After meeting the conditions specified in para. 1, the Customer will receive a message confirming the registration of the Customer Account to the Email Address provided during registration. To confirm the intention to create a Customer Account, it is necessary to confirm the registration according to the instructions contained in the email.
  3. The Customer Account is available 24 hours a day, 7 days a week.
  4. The Seller will make every effort to ensure that the Store operates continuously. The Seller reserves that interruptions in the functioning of the Store may occur, especially for the purpose of updating data, system repair, or other maintenance work, of which the Seller will inform on the Store’s website.
  5. The Seller reserves the right to temporarily unavailability of the Product in the Customer’s requested: color, size, language version, quantity, etc. Information about the temporary unavailability of the Product will be available on the Store’s website.
  6. The Customer Account is valid indefinitely. Upon confirming the Customer Account as mentioned in para. 2, an agreement for the provision of access to the Customer Account service is concluded between the Customer and the Seller on the terms specified in the Regulations.
  7. The Customer can delete the Customer Account by selecting the “Delete account” option in the “My account” tab. Upon deletion of the account, the agreement mentioned in para. 6 is terminated.
  8. Any changes to the Customer Account can be made using the “My account” tab available after logging into the Customer Account.
  9. Logging into the Customer Account is done using the data mentioned in § 5 para. 1, especially the login/customer name and access password.
  10. In case of a lost access password, the Customer has the option to recover the ability to log in to the Customer Account using the email address provided in the registration form.
§ 4 Order Fulfillment Rules in the Service
  1. Browsing Products and their prices, as well as making purchases, is possible without registration on the Service.
  2. The Customer may use the Customer Account according to its purpose and in accordance with the provisions of these Regulations. The use of the Customer Account is free of charge.
  3. Providing the Seller or the Service with any unlawful content (unlawful content) is prohibited.
  4. Any interference with the Service, especially its functionality or structure, is prohibited. The Seller reserves the right to claim any damages resulting from the Customer’s actions.
  5. The Seller is entitled to block the Customer Account if the Customer’s actions within the Store or Service may violate applicable laws, be protected by the laws of third parties, violate social norms, or violate the provisions of the Regulations. The intention to block the Customer Account will be notified by sending information to the Email Address. If, despite the warning, the Seller finds that a violation has occurred, he is entitled to immediately block the Customer Account. Blocking the account means the immediate termination of the contract with the Customer as provided for in § 5 para. 4 due to the fault of the Customer.
§ 5 Customer Account
  1. To create a Customer Account (registration), it is necessary to:
    a) fill out the registration form available at www.htt.events/my-account,
    b) specify your login/customer name,
    c) specify your Email Address,
    d) specify the access password,
    e) declare familiarity with the provisions of the Regulations, thereby expressing consent to its application,
    f) express consent to the processing of personal data to the extent necessary to fulfill the order.
  2. After meeting the conditions specified in para. 1, the Customer will receive a message confirming the registration of the Customer Account to the Email Address provided during registration. To confirm the intention to create a Customer Account, it is necessary to confirm the registration according to the instructions contained in the email.
  3. The Customer Account is available 24 hours a day, 7 days a week.
  4. The Seller will make every effort to ensure that the Store operates continuously. The Seller reserves that interruptions in the functioning of the Store may occur, especially for the purpose of updating data, system repair, or other maintenance work, of which the Seller will inform on the Store’s website.
  5. The Seller reserves the right to temporarily unavailability of the Product in the Customer’s requested: color, size, language version, quantity, etc. Information about the temporary unavailability of the Product will be available on the Store’s website.
  6. The Customer Account is valid indefinitely. Upon confirming the Customer Account as mentioned in para. 2, an agreement for the provision of access to the Customer Account service is concluded between the Customer and the Seller on the terms specified in the Regulations.
  7. The Customer can delete the Customer Account by selecting the “Delete account” option in the “My account” tab. Upon deletion of the account, the agreement mentioned in para. 6 is terminated.
  8. Any changes to the Customer Account can be made using the “My account” tab available after logging into the Customer Account.
  9. Logging into the Customer Account is done using the data mentioned in § 5 para. 1, especially the login/customer name and access password.
  10. In case of a lost access password, the Customer has the option to recover the ability to log in to the Customer Account using the email address provided in the registration form.
§ 6 Products
  1. The products offered in the Store are brand new and legally introduced to the Polish market. Furthermore, the Seller declares that they are free from any physical or legal defects.
  2. The photographs of the products available in the Store are intended to show an example of the appearance of the product, which may slightly differ in reality from the photo posted in the Store.
  3. All information about products available in the Store, especially the price, is considered an invitation to conclude a contract in accordance with art. 71 of the Act of April 23, 1964, Civil Code, as amended.
  4. Prices indicated in the Store include VAT and are expressed in euros (EUR). The price does not include delivery costs.
  5. The binding price for the Customer is the price stated in the Store at the time of placing the order by the Customer. The Seller reserves the right to modify product prices, as well as to conduct and cancel promotional actions and sales. This right does not affect orders placed after the effective date of the price change, promotional action, or sale.
§ 7 Orders
  1. Orders using registration – Customer Account.
    1. To place an order in the Store through the Customer Account, it is necessary to:
      • a) log in to the Customer Account using the login and access password mentioned in § 5 para. 1 points 2) and 4),
      • b) choose a specific product by adding it to the Cart,
      • c) indicate the delivery method from those provided by the Seller, especially the place of product delivery and data for issuing a VAT invoice,
      • d) choose the Payment Method from those provided by the Seller.
    2. Confirmation of the order using the “Place order” button.
    3. The cost of delivering the shipment corresponds to the price list available at www.sklep.uw.edu.pl/regulamin, constituting Attachment No. 2 to the Regulations, and is communicated to the Customer at the time of placing the order.
    4. Before confirming the order, the Customer receives a summary of the order, indicating the total order price, calculated by adding the prices of individual products and the cost of their delivery to the address specified by the Customer.
    5. The Seller declares that the order will be fulfilled in accordance with para. 1 point 3) within the methods of delivery provided by the Seller.
    6. Ordering a product is only possible after the Customer accepts the Regulations by checking the appropriate checkbox. The Customer is bound by the content of the Regulations from the moment of accepting it.
    7. Confirmation of product availability and additional information related to order fulfillment are sent to the Customer’s Email Address. The current Regulations are made available to the Customer in electronic form, allowing for downloading, storage, and printing.
    8. Upon receipt of the payment for the goods into the Seller’s account, an agreement for the sale of the Product is concluded between the Seller and the Customer.
    9. In case the Customer wishes to make changes to the order after its confirmation, the Customer will immediately contact the Seller using the information provided in § 1 para. 2 to determine the scope of the change and the new value of the order. It is not possible to change the order after dispatching the shipment to the Customer.
  2. Orders without registration
    1. To place an order in the Store without registration, it is necessary to:
      • a) choose products by adding them to the Cart;
      • b) accept the Regulations;
      • c) provide the Email Address;
      • d) choose one of the delivery options provided by the Seller;
      • e) provide the delivery address (if applicable);
      • f) choose one of the Payment Methods provided by the Seller.
    2. To place an order, the Customer should accept the contents of the Cart and then provide the information specified in para. 1.
    3. The provisions of para. 1 points 2) – 8) apply accordingly.
  3. The Customer can cancel the order until the time specified in para. 1 point 7).
§ 8 Payment Rules
  1. The Customer will make the payment for the order within 5 working days from the day mentioned in § 7 para. 1 point 6).
  2. In case of failure to make the payment within the period specified in para. 1, the order will be canceled, and the Seller will inform the Customer through information on the Customer Account.
  3. Payment can be made at the Customer’s choice using the following forms:
    • a) payment via electronic payment system,
  4. Transaction costs do not constitute the Seller’s revenue and depend on the prices specified by entities offering the service, and these costs are their revenue. The Customer bears these costs.
  5. The execution of payment is considered when the funds are credited to the Seller’s account.
  6. The Seller or the electronic payment system operator will inform the Customer about the crediting of funds to the account.
  7. The Seller or the courier company will inform the Customer about the preparation of the shipment and then about its dispatch to the address specified by the Customer.
§ 9 Order Fulfillment Rules
  1. The deadline for order fulfillment by the Seller is 7 working days from the date of crediting the funds to its account, but no later than 30 days from the date of concluding the sales contract for the Product. In case of exceeding the deadline mentioned in the preceding sentence, the Customer has the right to withdraw from the contract. The provisions of § 11 apply accordingly.
  2. The Seller allows the following forms of delivering the Product to the Customer:
    • a) electronic shipment to the email address.
  3. Together with the Product, the Seller will provide the Customer with all available documents related to it, especially documents confirming the manufacturer’s or distributor’s warranty, operating or maintenance instructions for the ordered Products.
  4. In case of impossibility to fulfill the order by the Seller, he will immediately inform the Customer. The Seller will promptly return to the Customer the payments received from him.
§ 10 Withdrawal from the Contract
  1. The Customer has the right to withdraw from the sales contract for the Product without giving any reason within 14 days from the date of delivery of the Product to the Customer by the Seller, in accordance with the provisions below. Together with the product, the Seller will send the Customer a notice of withdrawal from the contract, constituting Attachment No. 3 to the Regulations.
  2. The Customer can exercise the right to withdraw from the contract only when the returned goods are undamaged and their condition allows for further sale.
  3. Withdrawal from the contract can be made in writing or by email via electronic mail to the Seller’s Email Address specified in § 1 para. 1.
  4. To withdraw from the contract, the Customer should:
    • a) complete the “Statement of withdrawal from the distance contract” form available at www.htt,events/terms-and-conditions. The form referred to in the first sentence constitutes Attachment No. 1 to these Regulations,
    • b) send or deliver to the Seller the original proof of purchase (receipt or VAT invoice) issued with the Product, and
    • c) send or deliver to the Seller the purchased Product, from which the withdrawal from the contract applies.
  5. The Seller will inform the Customer about receiving the statement of withdrawal from the contract by email sent to the Customer’s Email Address.
  6. The costs of picking up and resending the Product are covered by the Seller. The refund covers the delivery costs of the Product up to the amount of the cheapest form of delivery to the Customer according to § 8 para. 2 of these Regulations.
  7. The Seller will immediately, but not later than within 14 days from the day of withdrawal from the contract by the Customer, return to the Customer’s bank account or in another way agreed with the Customer all payments made in connection with the contract, as well as the delivery costs of the Product.
  8. The Seller may refrain from returning the performance until the Product is returned or confirmation of its dispatch is received. In the case described in the preceding sentence, the 14-day period runs from the occurrence of the first of the two specified events.
  9. The Customer bears all direct costs related to the return of the Product, and in particular, the packaging costs. The Seller reserves the right to charge the Customer with the costs associated with the reduction in the value of the Product resulting from its improper use, especially using it beyond the necessary basic functionality and properties check.
  10. Withdrawal from the contract is not possible if the Product is:
    • damaged,
    • destroyed, or
    • returned after the deadline specified in point 1.
§ 11 Complaints Procedure
  1. The Customer can report any irregularities in the Service or its functionalities.
  2. The consideration of a complaint, as mentioned in paragraph 1, takes place immediately, but no later than within 7 working days. The complaint’s consideration occurs in the form of an electronic message sent to the Customer’s specified Email Address.
  3. The message mentioned in paragraph 2 includes information about how the matter is resolved.
  4. In the case where the purchased Product is inconsistent with the agreement (defective product), the Customer, with the reservation of paragraph 6, can exercise their rights arising from the warranty (repair of the goods, exchange of the goods for defect-free, price reduction, withdrawal from the sales contract) in accordance with the Civil Code.
  5. The Seller will consider the complaint mentioned within 10 working days from the date of sending the complaint form, constituting Attachment No. 4, by traditional mail, in the form of a scan via email, or fax according to § 1 para. 2. The Customer will deliver the goods to the Seller along with the original proof of purchase (receipt or invoice) as agreed with the Seller. The Seller covers the shipping costs. The Seller will inform the Customer of the result of the proceedings via email.
  6. In the case of Products covered by a warranty according to the documents mentioned in § 9 para. 3, the Customer can use the rights granted by them at their discretion following the rules set by the manufacturer or the Seller.
§ 12 Personal Data Protection and Cookies
  1. The Administrator of personal data provided by the Customer in the online store (related to registration or the order process without registration) is the University of Warsaw with its registered office at Krakowskie Przedmieście 26/28, 00-927 Warsaw. The Administrator can be contacted:
    • a) by mail: University of Warsaw, Krakowskie Przedmieście 26/28, 00-927 Warsaw;
    • b) by phone: 22 55 20 000.
  2. For matters related to the processing of personal data by the Administrator, contact can be made with the appointed data protection inspector at the email address: iod@adm.uw.edu.pl. The data protection inspector does not provide information regarding purchases made in the online store.
  3. The Administrator will process the Customer’s personal data, including name, surname, address, phone number, email address, and NIP number for the purpose of:
    • a) concluding and executing a sales contract – art. 6 para. 1 lit. b GDPR;
    • b) pursuing claims related to business activity, defending against these claims within the legally justified interest of the administrator – art. 6 para. 1 lit. f GDPR;
    • c) issuing and transferring invoices, keeping accounting books and tax documentation, handling complaints, implementing consumer rights (e.g., product returns), fulfilling legal obligations imposed on the Administrator – art. 6 para 1 lit. c GDPR;
  4. Personal data recipients may only be entities authorized to receive them under the law. Additionally, the Customer’s personal data may be disclosed to couriers and postal operators.
  5. Customer’s personal data will be stored for the period:
    • a) of contract performance, then
    • b) specified by tax and accounting regulations;
    • c) in connection with the pursuit of claims, data may be stored until their expiration, but not longer than 6 years.
  6. According to GDPR rules, the Customer has the right to:
    • a) request access to their personal data;
    • b) rectification (correction);
    • c) request erasure (subject to art. 17 para. 3 GDPR);
    • d) restriction of processing;
    • e) object to processing;
    • f) lodge a complaint about the processing of their personal data to the President of the UODO.
  7. Providing personal data by the Customer is voluntary; however, in case of non-provision, the achievement of processing purposes, especially the execution of the contract or issuance of an invoice, will not be possible.
  8. The Seller uses cookies. The information obtained through them aims to continuously adjust the Service to the Customer’s requirements, preferences, or needs, especially by appropriately adapting the functionalities, content, and services provided in the Service. Details regarding the cookie policy are available at https://www.uw.edu.pl/polityka-obslugi-cookies-ciasteczek-w-serwisach-uw/.
§ 13 Final Provisions
  1. The Regulations come into force on March 1, 2015.
  2. For matters not regulated, the applicable provisions of generally applicable law, and in particular:
    • a) The Civil Code of April 23, 1964, with later amendments;
    • b) The Consumer Rights Act of May 30, 2014, with later amendments;
    • c) The Act on Providing Services by Electronic Means of July 18, 2002;
    • d) The Personal Data Protection Act of August 29, 1997, with later amendments. In case of doubt, the Regulations are applied in accordance with the above regulations, and the Customer has rights not less than those indicated there.
  3. All disputes arising from the application of the Regulations will be resolved amicably by the Seller and the Customer, and then before the court competent according to the applicable law in this respect.
  4. Any changes to the Regulations require publication on the Service. The Seller will archive the Regulations along with their effective dates. The version of the Regulations in the event of its change is indicated at the time of concluding the sales contract for the Product.

In the event of cancellation of participation in the conference before February 29, 2024, the full amount paid will be refunded minus transaction handling charges and any potential currency conversion costs; in the event of cancellation of participation in the conference after February 29, 2024, the fees are non-refundable.

 

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